Support

How can we help?

Tell us what happened and which iPhone or iPad and iOS version you are using. We usually reply within two working days.

Email support@eduprogo.com

Restore a purchase

Open the night routine's unlock screen and choose Restore purchase. Use the same Apple account that made the original purchase. You will not be charged again.

Change reminders

Open Cadence Settings to change the morning and evening reminder times or turn reminders off. If reminders still do not appear, open iOS Settings, select Notifications, then Cadence, and confirm notifications are allowed.

Sound or brightness

Ambient sound can be disabled in Cadence Settings. Cadence may gently change screen brightness during a routine and should restore it when the routine finishes or the app leaves the foreground. If it does not, change brightness in Control Centre and let us know.

Report a problem

Please include what you expected, what happened instead, and the last screen you saw. Screenshots are helpful, but please remove anything personal before sending them.

Report a problem

Privacy

Read the Cadence Privacy Policy or email us with a privacy request.